Wednesday, June 22, 2011

Amazon release date fail

WOW. That is all that comes to my tongue when I think about what happened to me today.

Dungeon Siege III was released today, I had pre-ordered it for Playstation 3 through Amazon.com. Amazon offers release date delivery on many games you pre-order, and this was no exception.

I am like the last stop for UPS, which really sucks, really sucks, did I mention really sucks. Who likes to wait for a package all day? Worse, who likes to wait all day for a package missing contents, or broken contents? Waiting all day is just the way it is, and over the years I have gotten over it. But, it really pisses me off when I receive broken items in my box at 5:30 pm Friday and cannot contact the company until Monday - the item was URGENTLY needed. Anyhow, that was a different problem and much worse than my issue today.

I received a box that could hold a whole playstation 3. Crushed on one corner, with nothing but air cells inside. Cool huh. Amazon has the best customer service I have ever dealt with is all I can say. I called them immediately, waited on the phone for maybe 2 minutes and they are shipping me another copy via one-day shipping.



Posted by at

23 comments:

  1. DanielJune 22, 2011 at 2:44 AM

    f**k
    your very polite and very very calm

    i'll go burn amazon for you...

    ReplyDelete
  2. FateITJune 22, 2011 at 2:45 AM

    Oh yeah, I'd be livid. The only time I preordered a game through amazon was for Brink and they didn't offer same day delivery for me :(

    ReplyDelete
  3. BurndroJune 22, 2011 at 2:57 AM

    @Daniel: Yeah, I had the intent of being mean and rude, but the customer service rep was so nice about it. He laughed when I told him it was in a box way over sized.

    ReplyDelete
  4. UnknownJune 22, 2011 at 2:59 AM

    they could at least wrap the game in bubble wrap. Then you would have something to do (breaking bubbles) till your new box arrives. Sorry to hear mate, better luck next time.

    ReplyDelete
  5. RadGHJune 22, 2011 at 4:17 AM

    Man I would have been pissed! I've heard all too many stories of this. My friend pre-ordered hellgate london from best buy, and they didn't give him the pre-order dye kit.

    I've never pre-ordered anything online (except digital downloads).

    ReplyDelete
  6. DEZMONDJune 22, 2011 at 5:15 AM

    all is well when it ends well!

    ReplyDelete
  7. prisoner artJune 22, 2011 at 7:57 AM

    Sorry to hear that ! I hate when that kind of thing happens - but you're right,some of the bigger online companies are great at customer support.
    Amazon always been really good for me, too.

    ReplyDelete
  8. Mr. CactusJune 22, 2011 at 8:21 AM

    At least customer service was helpful. Sorry about having to wait though that bites.

    ReplyDelete
  9. ThiagoJune 22, 2011 at 9:43 AM

    Dude...
    At least you will receive another one. All of you americans didn't know how it works in this "third-world". There is a case where a customer received "instant lamen" instead of a laptop. She still didn't receive a laptop.

    ReplyDelete
  10. zemzeroJune 22, 2011 at 12:56 PM

    That's kind of hilarious. How can a huge empty box be shipped to someone?

    ReplyDelete
  11. Bunny HillJune 22, 2011 at 1:38 PM

    what was the guy who did this thinking ?

    ReplyDelete
  12. AnonymousJune 22, 2011 at 2:29 PM

    That sucks. I've always had good experiences ordering off of Amazon.

    ReplyDelete
  13. JackJune 22, 2011 at 4:24 PM

    That's too bad that had to happen to you, I hope the second copy comes on time and not broken.

    ReplyDelete
  14. UnknownJune 22, 2011 at 4:26 PM

    Amazon does indeed have great customer service.

    ReplyDelete
  15. A Beer for the ShowerJune 22, 2011 at 6:08 PM

    You have far more patience than I. That said, I've never had a problem with Amazon, and I order from them at least once every 2 weeks.

    ReplyDelete
  16. A LordJune 22, 2011 at 7:17 PM

    I always think its funny when big corporations fuck up :D

    ReplyDelete
  17. M PaxJune 23, 2011 at 1:48 PM

    You were able to call Amazon? Wow. that's amazing.

    ReplyDelete
  18. RudolfJune 23, 2011 at 1:59 PM

    thats nice

    ReplyDelete
  19. jamjar919June 23, 2011 at 11:43 PM

    So they shipped you an empty box - AHAHA

    ReplyDelete
  20. C. WilliamsJune 24, 2011 at 2:03 AM

    Wow that sucks

    ReplyDelete
  21. Project TrillJune 24, 2011 at 2:21 AM

    Shit sux!
    Very interesting blog!
    Check mine out!
    +Followed!

    ReplyDelete
  22. bujjuJune 24, 2011 at 6:21 AM

    I read few of your writes-ups.I thought it was great.So I thought I would add you as a friend so that we can read each others work. Hope you have a great day.

    ReplyDelete
  23. ThecrazymooseJune 24, 2011 at 9:35 AM

    That sucks man, one time I ordered a Zune HD off of Amazon and they sent me the movie the Gremlins. When I contacted them they sent me a Zune with free overnight shipping.

    ReplyDelete

Subscribe to: Post Comments (Atom)